About Us
Unlock the potential of your products with our cutting-edge research and design solutions.
Our Story
Rill Insights began with a vision to transform the way products are developed, bringing a detail-oriented yet creative approach to research and user experience design. Over the years, we have grown into a specialized agency, helping businesses create user-centric designs that resonate with their audience. Our mission is to bridge the gap between users and products, ensuring every design decision is backed by robust research and insights.
Our Approach
Our team of PhD trained product scientists and designers take a human-centered approach. We explore people’s needs, experiences, and goals to build products that deliver more value to your customers and business. We will work closely with you to understand your challenges and co-create solutions. You will also benefit from the cutting-edge research operations we put into place, delivering quality insights at speed.
Our Values
We are driven by our values which are an incredibly important part of how we operate. We stand by four key pillars to success.
Integrity
We have the courage to pursue truth and share it authentically. We keep transparent records to maintain accountability. We respect every person’s talents and work to harness that towards collective creativity.
Empathy First
We want to know what it is like to walk in your team’s and customers’ shoes. We listen, connect, and empathize first. Then we envision and co-create the future, from strategies to products.
Insights to Action
We are experts at gathering and delivering insights, and we also help you take action. We make concrete recommendations and work with you to design better product and service experiences.
Enablement
We get in the trenches to enable your teams, helping them become champions of human-centered design. The results are customer-centric, efficient, and empowered product teams.
Why work with us
Our team holds advanced degrees with decades of combined experience conducting research, enabling research operations, delivering impactful insights, and improving customer experiences. We continue to bridge academia and industry, bringing best practices to both and relentlessly pursuing innovations that enable us to deliver quality insights at speed.
Industries
- SAAS | Technology
- Business Services
- Mobile Apps
- Healthcare
- Wellness
- AgeTech
- Arts | Entertainment | Music
Projects
Years of Experience
Interview Hours
Clutch Score
Meet The Team
Bryan & Lisa Rill, PhD’s are the dynamic duo at the heart of the team, holding degrees in Cultural Anthroplogy and Sociology. Their skills are complemented by colleagues that hold advanced degrees in Digital Anthropology, Cognitive Science, and History. Each team member has a strong foundation in academics that has been translated into industry practices.
