Airtime Academy #4
Teresa Torres rightfully argues that we make product decisions every single day. To stay on top of user needs, product teams need continuous touchpoints with users. They need continuous discovery.
In this webinar, Dr. Bryan Rill introduces you to the concept of continuous discovery and how to get started with it. Bryan, a lecturer at UC San Diego with +20 years of user research experience, is perfectly positioned deliver the right balance between theory and practice.
This is the fourth module of the Airtime Academy series, covering fundamental research skills for product managers.
Goals for the module:
- Learn how to create a unified view of the customer
- Find people to talk to
- Develop a voice of the customer strategy
Practical Techniques & Templates you can use:
- Leveraging Moments that Matter with Airtime microsurveys
- Building a Panel – Automating recruiting with Airtime
- The CX scorecard
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